Quick answer

This guide details how to set up the connection between Mundpay and Bot Conversa, using the Webhook URL to send notifications about your sales.

Mundpay and BotConversa Integration

This guide details how to set up the connection between Mundpay and Bot Conversa, using the Webhook URL to send notifications about your sales.

Prerequisites

  • Active Mundpay Producer account.
  • Conversation flow created in Bot Conversa.
  • Logged in to both platforms.

Integration Step by Step

Phase 1: Generation and Copy of Webhook URL in Bot Conversa

  1. Access Automation: In Bot Conversa, after creating your conversation flow, click on "Automation".
  2. Access Webhook: Next, click on "Webhook".
  3. Add New Webhook: Click on "Add New Webhook".
  4. Create Automation: Name and create your automation via Webhook.
  5. Copy the URL: Click on the automation you just created and copy the generated URL.

Phase 2: Configuration and Activation in Mundpay

  1. Access Integrations: In Mundpay, go to the left side menu and click on "Integrations".
  2. Connect Bot Conversa: Look for "Bot Conversa" in the list and click on "Connect Integration".
  3. Name and Paste the Link: Name the integration and paste the Webhook link you copied from Bot Conversa.
  4. Select and Adjust: Select the Product and adjust the information (events) you want to send via Webhook.
  5. Save and Activate: Save the changes in Mundpay and then activate the integration in Bot Conversa.

Congratulations! Your integration is active and working.

Updated on: 07/11/2025

FAQ: Frequently asked questions on integration with BotConversa

How do I integrate Mundpay with my BotConversa?

Access Integrations in Mundpay, locate BotConversa and configure the connection by providing the necessary credentials. Define which sales events should trigger messages or automations in BotConversa and configure the desired flows.

What is the integration flow between BotConversa and Mundpay?

The flow works like this: customer makes a purchase on Mundpay, approved purchase event is sent to BotConversa, which triggers automations like sending confirmation messages, access to materials or configured follow-up sequences.

Good salespeople are not just trained. They are found, and then trained.

Tony Robbins Source: the author's material on building sales teams. Paraphrased by the editorial team.

Does the BotConversa integration work in real time?

Yes, the integration works in real time or near real time, ensuring instant communication. Mundpay events trigger automations in BotConversa immediately after transaction approval, with no significant delays or latency issues.

What sales information is sent to BotConversa?

Information such as customer name, email, phone, purchased product, transaction value, purchase date and payment status are sent to BotConversa and can be used in automations and message customizations.

How do I monitor if the BotConversa integration is working?

Check in the BotConversa panel if transactions are being received and processed. Monitor integration logs in Mundpay and test the integration by performing a test purchase to confirm that automations are being triggered.

Can I trigger automations in BotConversa based on Mundpay sales?

Yes, you can configure specific automations that are triggered only when a sale is approved. These automations can include sending messages, welcome greetings, access links or personalized follow-up sequences.

Is there a limit on transactions that BotConversa can receive?

BotConversa can receive and process large transaction volumes. For specific information about your account limits, it is recommended to consult BotConversa support or check the limitations of your plan.

A good integration is noticeable precisely because it never shows up: the sale lands, access opens and nobody files a ticket. Follow the steps to the end, including the part that looks obvious.

Wellington VicenteGlobal Payments Specialist

In short

Mundpay and BotConversa Integration: This guide details how to set up the connection between Mundpay and Bot Conversa, using the Webhook URL to send notifications about your sales.