Mundpay Help Center

This guide teaches you how to use the Mundpay Generic Webhook to connect your sales in real time to any external tool, such as CRMs, course platforms...

The purchase process at Mundpay involves some validations carried out both by the platform and by your bank or payment provider. If any information is...

This document details the mandatory requirements and best practices for approval of the seller's main website with Mundpay.

Setting up the affiliate program allows you to define commission rules, attribution, fees, and approval of new partners.

Mundpay seeks to offer a simple, secure, and accessible shopping experience for buyers in different regions. Therefore, it provides various payment...

If you cannot access a product purchased with payment processed by Mundpay , don't worry. This situation can happen for different reasons, and in most...

The purchase process on Mundpay is simple and fast, but it involves some release and approval steps that must be completed for payment to be confirmed...

This guide details how to create a complete Upsell, Downsell strategy and how to install redirection scripts and buttons in your page builder, Atomicat.

Our fees are charged per transaction and vary according to the type of operation (domestic, global).

M undpay offers support for global cards, digital wallets, and the main local payment methods in Latin America and around the world. This ensures high...

Buying on Mundpay is simple and secure. To complete your purchase and ensure access to the product you have purchased, you will need to provide some...

The Order Bump is one of the simplest and most effective tactics to increase the value of each sale (Average Ticket) without spending an extra penny on...

Co-production is the perfect partnership for when two or more people come together to launch or manage a digital product. With it, Mundpay performs...

Identity verification is a mandatory and essential process for the security of your account and the release of payments on Mundpay. Follow this guide to...

The members area is a didactic environment that allows you to deliver your digital content (courses, e-books, e-learnings) automatically and securely to...

The UTM Panel from Mundpay allows you to analyze detailed performance of your traffic campaigns, precisely identifying the origin of your sales and which...

Buying products through Mundpay is simple and safe. Below, we explain the step by step to correctly fill in the credit card information on the payment...

1. How do I start registering my nutraceutical product on Mundpay? To start the registration, access the Mundpay dashboard, go to the left sidebar menu,...

If you want to track your conversions with precision and track your traffic campaigns, setting up the Google Ads Pixel is essential. Follow the...

An optimized checkout is your last chance to convince the lead to become a customer. Use Mundpay's native tools to activate the sense of urgency , social...

On Mundpay, you have complete freedom to choose how you want to receive your account balance. Unlike other platforms that force automatic conversion, on...

If, when trying to access your Mundpay account, you received a verification code in your email, do not worry. This is part of a security feature created...

The One-Click Upsell (or One-Click Purchase) is the most powerful technique to maximize revenue after the first sale. It transforms a newly acquired...

What is the timeline for money to reach my account after a withdrawal request?

Congratulations on your purchase! If you are reading this article, it is because you want to start enjoying the content you purchased. At Mundpay, we make...

In addition to allowing the refund request, the Mundpay platform also enables order tracking , offering more autonomy and control over your purchase. When...

Prevention is the best strategy to avoid chargebacks, penalties, and corrective measures. By following these guidelines, you increase customer...

Creating your first product on Mundpay Creating your first product on Mundpay 1. Accessing the products panel Log into your Mundpay account. In the...

The Team feature allows you to grant access to your Mundpay account to employees, partners, traffic managers, or support staff, defining exactly which...

At Mundpay , you can sell various types of digital content and services. To facilitate the registration and organization of your product, we group the...

At Mundpay, protecting your personal data is a priority. Our Privacy Policy was created to ensure that all information you provide is treated with...

Just made a purchase processed by Mundpay and don't know how to access the content you've bought? Don't worry! Whether it's an e-book, online course,...

The Mundpay has a complete payment system with global reach and developed specifically for digital businesses. With millions of transactions processed in...

L2 Support Tip: The Event Name field is case sensitive ! Copy and paste it exactly as registered in Taboola, respecting uppercase and lowercase letters....

This guide details how to configure the connection between Mundpay and SMS Funnel via Postback URL. For SMS Funnel, you need to create an integration in...

1.  After payment, check your email and look for the message titled "Approved Purchase" with the order code.

The Mundpay is a payment processing and access management platform that connects buyers to digital and physical products and services sold by third...

Buying products on Mundpay is simple, practical, and secure. If you have any questions about how to make your purchase, do not worry. Below, we explain...

In international purchases , the Mundpay system automatically identifies the buyer's location. If the purchase is made outside Brazil, the product value...

Want to automate your processes and scale your sales? Connecting Tauk to Mundpay is simple and quick. Follow this practical guide to set up your...

The funnel in Mundpay is configured in the "Upsells" area and uses scripts that guarantee One-Click purchase on your Elementor pages. Follow the step by...

Local payment methods allow buyers from different countries to make payments using the most popular options in their native region, such as Bank Slip...

This guide explains how our Chargeback Alert system works to keep your Producer account healthy.

This guide teaches you how to connect your checkout to the VTurb player so you know exactly which sales are coming from each video.

If you identified a charge from Mundpay on your invoice and can't remember the purchase, don't worry. We're here to help you clarify. Mundpay is...

This guide explains what a Chargeback is, associated fees, and the platform's tolerance limit.

This integration allows you to connect your Mundpay account with AppSell so that, with each approved sale on Mundpay, product access is automatically...

This guide details how to configure the connection between Mundpay and the UTMIFY platform using the API Credential.

With this guide, you will configure the connection between Mundpay and the AstronMembers members area, ensuring your product is properly registered and...

To ensure the best experience for you and your buyers, all products go through technical curation before being released for sale. Check below how this...

In this step-by-step guide, we will show you how to access all your products purchased with payment processed by Mundpay and how to download your e-book .

This guide details how to configure the connection between Mundpay and ActiveCampaign, ensuring that leads and customers are sent to the correct list...

To ensure agility and control of your refund requests, use the flow below:

Mundpay Mundpay is responsible for intermediation of sales and hosting of digital and physical products registered on our platform. However, the delivery...

This guide details how to set up the connection between Mundpay and Bot Conversa, using the Webhook URL to send notifications about your sales.

Done! The integration between Mundpay and Memberkit is complete.

If you have purchased a physical product through Mundpay , it is natural to want to track the delivery status and know when it will arrive. Below we...

Mundpay offers complete control over pricing your offers, allowing you to set your product price in strong currency to protect your revenue from exchange...

Courses hosted on the Mundpay platform do not always make available** 100% of the content immediately after purchase**. The seller can set a schedule for...

Products made available on Mundpay may have access periods set by the Producer . This means that not all products offer unlimited access time. The access...

When you make a purchase on Mundpay , an account is automatically created and all purchased products are linked to the email provided at the time of...

On Mundpay , you can request a refund for a purchase as long as it is within the warranty period . This period can vary between 7, 15, 21 or 30 days ,...

This step-by-step guide details how to configure your Meta Pixel (Facebook) on Mundpay, including integration via the Conversions API (Access Token) for...

Mundpay is the platform that manages the intermediation of sales and payments of products registered in its system, offering a simple and secure...

Registration link: https://my.mundpay.com/register

In case of questions about the course content, bonuses offered, payment methods or offer conditions, you must contact the Producer or Producer of the...

At Mundpay, access to your account is done in a simple and secure way, allowing you to track purchases, access purchased products and consult important...

To request access to groups, communities or social networks linked to your purchased product, you need to contact the Producer directly , as only they are...

To access your purchases and transaction details made through the Mundpay platform, just go to  My Purchases . To access the  Products page, a...

Now it's even easier to connect your customers to your support.

The Mundpay is the platform used by digital Producers to sell their products and host their content. In this way, Mundpay provides the technological...

If you have questions about a product you purchased, do not worry. In this article, we have compiled the main guidelines to help you find the appropriate...

When making a purchase through Mundpay , you will be directed to the product's payment page , where you should fill in your personal information and...

When you access the details of your purchase on Mundpay , you will be able to find important information about the product you purchased, such as the...

If for some reason you reconsidered your refund request or want to recover access to the purchased product, you can request to cancel the refund as long...

Mundpay Mundpay is the platform responsible for mediating sales and distributing products registered in our system. However, we do not manage the delivery...

If you need to analyze your sales in detail, organize billing or pass the data to your accountant, just export the Sales History.

There is a purchase format** via bank draft on Mundpay**: Single payment purchase .