Quick answer

When you make a purchase on Mundpay , an account is automatically created and all purchased products are linked to the email provided at the time of purchase. Currently, you cannot manually delete a purchase from your account. This is because the buyer may want to access the product again in the future, as long as the seller continues to make the content available on the platform.

Can I delete a purchase?

When you make a purchase on Mundpay, an account is automatically created and all purchased products are linked to the email provided at the time of purchase. Currently, you cannot manually delete a purchase from your account. This is because the buyer may want to access the product again in the future, as long as the seller continues to make the content available on the platform.

As an alternative, if you no longer want to view a certain purchase associated with your current email, you can request to change the registered email to another address.

Since this is an action involving sensitive data from your account, email changes are made with the help of our support team. To do so, contact Mundpay by email help@mundpay.com, informing the current registered email, the new desired email and, if possible, the name of the related product.

This is a security measure adopted to protect your data and purchases. Rest assured, our support team will analyze your request and return to you as soon as possible.

Updated on: 11/02/2026

Buying from another country should not be harder than buying around the corner. Every step described here exists because the question already reached support, more than once.

Wellington CostaGlobal Payments Specialist

In short

Can I delete a purchase: When you make a purchase on Mundpay , an account is automatically created and all purchased products are linked to the email provided at the time of purchase. Currently, you cannot manually delete a purchase from your account. This is because the buyer may want to access the product again in th