Quick answer

The Team feature allows you to grant access to your Mundpay account to employees, partners, traffic managers, or support staff, defining exactly which areas of the panel each one can view or edit. This ensures more control, organization, and security for your operation.

How to Register and Manage Your Team Members on Mundpay

What is team management for?

The Team feature allows you to grant access to your Mundpay account to employees, partners, traffic managers, or support staff, defining exactly which areas of the panel each one can view or edit. This ensures more control, organization, and security for your operation.

1. How to register a new employee or collaborator?

The process is simple and divided into 3 steps in your panel.

Step 1, Access the Team Manager

  • Log in to your Mundpay account.

  • On the main Dashboard, click on your profile or photo in the upper right corner.

  • In the dropdown menu, select the My Team option.

  • On the team management page, click the Invite Member button.

Step 2, Fill in the Collaborator's Data

  • In the Email field, type the email of the employee who will receive the invitation.
  • In the Name (optional) field, type the collaborator's name to facilitate identification.

  • Once complete, click Next.

Step 3, Define Access Profile and Permissions

Choose the appropriate permission level for the member.

Pay attention when configuring,

  • Administrator, Grants full access to all system features.
  • Viewer, Allows only data viewing, without authorizing create or edit actions.
  • Financial, Grants restricted access to financial tabs (withdrawals, financial reports, and metrics).
  • Custom, Allows you to manually select which tabs and actions the user will have permission to access.

Customizing Permissions,

When choosing Custom, you can check or uncheck detailed checklists for each module (for example, Products, Sales, Integrations, Pixels, Metrics, Links, Reports, etc.), granting permission for viewing, creating, or deleting only.

Advertising only became a science when it started being measured. Before that, it was opinion with a budget.

Claude Hopkins Source: the central idea of Scientific Advertising. Paraphrased by the editorial team.

Step 4, Finish and Send the Invitation

After setting up access, click the Send Invitation button.

Your collaborator will receive instructions via email to activate the account and access the panel with the permissions you configured.

2. Can I change an employee's permissions after creation?

Yes! You can edit access levels or remove the invitation or member at any time by returning to the My Team tab.

3. How long is the invitation valid?

The invitation is sent instantly to the email provided. If the employee does not receive it, check your Spam or Junk folder, or cancel and resend the invitation from the Team panel itself.

Updated on, 07/08/2026

FAQ: Frequently asked questions on team management

Where do I access the team management area?

Log in to your Mundpay account, click on your profile or photo in the top right corner, and in the dropdown menu select the My Team option. On the team management page, click the Invite Member button to start adding employees, partners, or managers with controlled access.

What information do I need to fill in to invite a member?

In the Email field, enter the email address of the employee who will receive the invite. In the Name field (optional), enter the collaborator's name for easy identification. After filling in, click Next. The invite will be sent instantly to the provided email.

What is the difference between access levels?

Administrator grants full access to all features, Viewer allows only viewing without editing, Financial accesses only financial tabs, and Custom allows you to manually select which tabs and actions the user can access. Choose according to each member's responsibility.

How do I set custom permissions?

When choosing the Custom profile, you can check or uncheck detailed checklists for each module like Products, Sales, Integrations, Pixels, Metrics, Links, and Reports. You can grant permission for only viewing, creating, or deleting in each module, offering complete flexibility in controlling what each member accesses.

Good salespeople are not just trained. They are found, and then trained.

Tony Robbins Source: the author's material on building sales teams. Paraphrased by the editorial team.

Can I change an employee's permissions after creating them?

Yes, you can edit access levels or remove the invite and members at any time. Just return to the My Team tab, find the desired employee and make the necessary changes. Any change takes effect immediately without needing to reactivate the account.

How long is the invite valid?

The invite is sent instantly to the provided email. If the employee doesn't receive it, check the Spam or Junk folder. You can cancel and resend the invite directly from the Team panel without limits. It's recommended to notify the member to confirm receipt.

How do I ensure that my specific support only accesses the data it needs?

Use the Custom profile and select only the necessary modules for your support team. If they only need to see sales and metrics, uncheck other modules like Products, Integrations, and Financial. This ensures that each member sees only what is necessary for their specific role.

If you came here to solve it right now, check the email used at purchase first. It explains a good share of the cases, and it is the fastest one to rule out.

Wellington VicenteGlobal Payments Specialist

Most access tickets come down to the email address used at purchase. Check that detail before anything else.

Wellington VicenteGlobal Payments Specialist

In short

How to Register and Manage Your Team Members on Mundpay: The Team feature allows you to grant access to your Mundpay account to employees, partners, traffic managers, or support staff, defining exactly which areas of the panel each one can view or edit. This ensures more control, organization, and security for your ope