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The members area is a didactic environment that allows you to deliver your digital content (courses, e-books, e-learnings) automatically and securely to your student as soon as payment is approved at checkout.
Image credits: image generated by human editing and artificial intelligence. Credits: Mundpay design team.
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The members area is a didactic environment that allows you to deliver your digital content (courses, e-books, e-learnings) automatically and securely to your student as soon as payment is approved at checkout.
How to get access to the Mundpay Members Area
1. What is the Members Area?
The members area is a didactic environment that allows you to deliver your digital content (courses, e-books, e-learnings) automatically and securely to your student as soon as payment is approved at checkout.
2. How do I request and configure access to the Mundpay internal Members Area?
The process is quick and done in 4 simple steps:
Step 1: Create your products in Mundpay
Before requesting the release of your space, you need to create the registration of your products on the platform.
Access the Mundpay dashboard, go to the Products tab, click on New Product and configure your product/offer.
Configuring the delivery method:
Configuring internal access: include these data that will be standard data for those who want registration in Mundpay's members area. After creating the members area, we will update this data with the current data from your created members area.
3. How long does it take for the Members Area and my admin access to be ready?
After sending the links and your registration email, support releases the environment and sends your Administrator credentials within 24 business hours directly via WhatsApp.
4. How does my student receive access to the content?
As soon as the purchase is confirmed at the Mundpay checkout, the system automatically sends a welcome email to the buyer with the login, password, and direct access link to the Members Area.
Updated on: 07/08/2026
FAQ: Frequently asked questions on internal members area
What is the Mundpay Members Area?
The Members Area is an educational environment offered by the platform that allows you to deliver your digital content (courses, e-books, e-learnings) automatically and securely to your student as soon as payment is approved in checkout. Customers automatically receive login and password and can access all the exclusive content you set up.
What is the first step to request a Members Area?
The first step is to create the registration of your products on the Mundpay platform. You need to access the Mundpay panel, go to the Products tab, click on New Product and configure your product or offer. Then you will configure the delivery method using the internal Members Area. This needs to be ready before requesting the creation of your Members Area.
How do I get the ID of my product to request the Members Area?
To get your product ID, access the side menu of the panel, click on Products and select the product you want to link. Copy the entire link that appears in your browser bar. The ID is between edit-product and /general. For example, in https://login.mundpay.com/products/edit-product/01963477-3fd9-7297-8585-139bbeed8228/general, the ID is 01963477-3fd9-7297-8585-139bbeed8228.
«Good salespeople are not just trained. They are found, and then trained.
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Source: the author's material on building sales teams. Paraphrased by the editorial team.
How long does it take to receive Administrator access in the Members Area?
After sending your product IDs and your registration email via WhatsApp, support releases the environment and sends your Administrator credentials within 24 business hours. This timeframe allows the team to set up your personalized Members Area and prepare everything for you to start uploading your classes and modules.
How do I configure the content delivery in Mundpay before requesting the Members Area?
In the delivery method configuration of your product, you should include default data that will be used in the Members Area registration. You will fill in information such as product access link (members.mundpay.com), default login and default password. After creating the Members Area, Mundpay will update this data with the current credentials of your created Members Area.
How does my student receive access to the content after purchase?
As soon as the purchase is confirmed in the Mundpay checkout, the system automatically sends a welcome email to the buyer with the login, password and direct access link to the Members Area. The customer does not need to do anything else, they receive everything ready in their email and can access the content immediately.
Can I have more than one product in the same Members Area?
Yes, you can configure multiple products linked to the same Members Area. Just provide all product IDs when you request the creation of your Members Area via WhatsApp. You can organize your content into different modules and courses, all managed centrally in a single environment.
If you came here to solve it right now, check the email used at purchase first. It explains a good share of the cases, and it is the fastest one to rule out.
How to get access to the Mundpay Members Area: The members area is a didactic environment that allows you to deliver your digital content (courses, e-books, e-learnings) automatically and securely to your student as soon as payment is approved at checkout.
Still need help?
If your case is not described here, talk to Mundpay support through the chat inside the platform. Our team answers in English.
Writes about payment infrastructure, checkout conversion and chargeback reduction. Works directly with digital product sellers, affiliates and creators selling to more than 40 countries through Mundpay.