Missing content in the course I purchased

Courses hosted on the Mundpay platform do not always make available** 100% of the content immediately after purchase**. The seller can set a schedule for releasing new materials, especially when the content is still in the production phase.

This information is usually provided on the course sales page, with dates or scheduled deadlines for releasing modules and classes.

In addition, the seller can also set an access duration period for certain course content, limiting the time they remain available to the buyer. As explained in the article __link** How long do I have to access my course?.__**

In any of these situations, we recommend contacting directly with the seller's support, who has all the information about the purchased product and can clarify questions about content release and access time.

The seller's contact details can be found on the payment page or in the footer of the sales page, where the email and support channels are usually available.

For more questions on the subject, follow the step-by-step described in the article __link** How do I contact the seller responsible?.__**

Updated on: 11/02/2026