Glossary

Risk team

Team that reviews accounts, transactions, and alerts to decide what proceeds, what gets reviewed, and what gets blocked.

Every gateway has a risk team. The difference between them lies in the method: some only shut down the account when an indicator blows past its limit, others warn beforehand, explain what triggered the alert, and give a deadline to fix it.

For sellers, this difference is the costliest of all. Automatic blocking means money held and operations stopped with no one to talk to. Review with prior notice means a conversation before revenue stops.

It's worth checking this before choosing the platform, not after: ask who reviews, how fast they respond, and whether there's a human channel.

Documentation exists so a seller never learns a rule on the day it costs them. Worth reading before you need it.
Wellington CostaGlobal Payments Specialist

Need to deal with risk team in practice?

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Written by Wellington Costa Global Payments Specialist

Writes about payment infrastructure, checkout conversion and chargeback reduction. Works directly with digital product sellers, affiliates and creators selling to more than 40 countries through Mundpay.