Português
Español
English
Quick answer
There is a purchase format** via bank draft on Mundpay**: Single payment purchase .
I bought a single payment product and my bank draft expired?
There is a purchase format** via bank draft on Mundpay**: Single payment purchase.
If you purchased a single payment product on Mundpay using a bank draft and did not make payment within the expiration deadline, the purchase will be automatically canceled, with no fee applied.
To issue a new bank draft with a more suitable expiration date, you will need to make the purchase again.
Updated on: 11/02/2026
FAQ: Frequently asked questions on expired bank slip
What is a single payment product?
A single payment product is a purchase format available on Mundpay in which you make a single transaction via bank slip, without installments or recurring charges. The slip has a specific due date for payment.
What happens if I don't pay my slip on time?
If you did not make the bank slip payment within the due date, the purchase will be automatically cancelled without any fees applied. In this case, you will not have access to the product and the transaction will be voided by the system.
Can I generate a new slip with another due date?
Yes. To issue a new slip with a more suitable due date, you will need to make the purchase again through Mundpay. You should return to the product page and complete the purchase process by choosing bank slip as your payment method.
Do I need to pay a fine or interest if my slip expires?
No. If you did not make the bank slip payment within the due date, the purchase will be automatically cancelled without any additional fees, fines or interest. The transaction simply is not completed.
How do I make a new purchase of the same product?
To purchase the same product again, you need to return to the sales page and make the purchase again through Mundpay. On the payment page, select bank slip as the payment method. Make sure to fill in all the information correctly and choose an appropriate due date.
Good salespeople are not just trained. They are found, and then trained.
What if the slip expired but I already made the payment?
If you made the bank slip payment after the due date, the bank may refuse the payment or indicate that the slip expired. In this case, it is recommended to generate a new slip and make the purchase again on Mundpay to ensure that the payment is accepted correctly.
Can I contact support if I have difficulties?
Yes. If you have difficulties related to your purchase or the expired slip, contact Mundpay support through the email help@mundpay.com. The team will be available to help you resolve any issues related to your order.
Buying from another country should not be harder than buying around the corner. Every step described here exists because the question already reached support, more than once.
Wellington VicenteGlobal Payments Specialist
In short
I bought a single payment product and my bank draft expired: There is a purchase format** via bank draft on Mundpay**: Single payment purchase .
