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Quick answer
In international purchases , the Mundpay system automatically identifies the buyer's location. If the purchase is made outside Brazil, the product value is automatically converted to the local currency.
How does the international purchase process work?
In international purchases, the Mundpay system automatically identifies the buyer's location. If the purchase is made outside Brazil, the product value is automatically converted to the local currency.
If this conversion does not occur automatically, the buyer will be able to inform the country where they are located on the checkout page, allowing the page to be reconfigured correctly for that region.
Required information for international purchases
The information requested for payments with credit card may vary depending on the buyer's country. In general, the following may be requested:
- Card number
- Cardholder name (exactly as it appears on the card)
- Expiration date (month and year)
- Security code (CVV), usually located on the back of the card
Payment methods
The available payment options depend on both the buyer's location and the settings defined by the seller of the product.
Important: there is no installment option for international purchases.
Currency conversion and charging
The price set by the seller may be converted, at the time of purchase, to currencies such as dollar, euro, Mexican peso or Peruvian sol, depending on the buyer's country. The exchange rate used is updated daily based on the market.
The charge may appear on the card bill in dollars, being subsequently converted to the local currency according to the exchange rate applied by the bank when closing the bill.
Taxes (VAT / IVA)
In some countries, especially in the European Union, VAT (Value Added Tax) or IVA (Impuesto de Valor Agregado) charge may apply, in accordance with local legislation.
If requested, the VAT number provided must be the VIES, which is the valid code throughout the European Union. Local codes, such as NIF or NIPC, are not accepted for this type of validation.
Updated on: 11/02/2026
FAQ: Frequently asked questions on international purchase and currency conversion
How does purchasing work if I'm in another country?
In international purchases, Mundpay's system automatically identifies the buyer's location. If the purchase is made outside Brazil, the product's value is automatically converted to the local currency of your country. If the conversion doesn't occur automatically, you can inform your country on the purchase completion page, allowing the page to be reconfigured correctly for that region. This greatly facilitates the international purchase process.
Is the currency converted automatically?
Yes, Mundpay automatically converts the product value to the local currency of the country where you're making the purchase. When you access the payment page, the system detects your location and performs the conversion. If for some reason the conversion doesn't work automatically, you'll have the option to manually inform your country. After informing your country, the page will be reconfigured with the correct currency and values will be displayed properly.
Users spend most of their time on other sites. This means that users prefer your site to work the same way as all the other sites they already know.
What payment methods are available internationally?
Available payment options for international purchases depend on both the buyer's location and the configurations set by the product seller. Generally, international credit and debit cards are always available. Google Pay and Apple Pay are also usually available in many countries. Bank transfer, PIX, and other payment methods specific to Brazil may not be available for international purchases. Check which options appear on your payment page.
Can I use installments for international purchases?
No, there's no installment option for international purchases. When you make a purchase from a different country than Brazil, payment must be made in full without the possibility of splitting the amount into multiple installments. This is a technical limitation of the platform for international transactions. If you want to purchase but want to discuss possibilities, you can contact the product seller to check if there are alternatives.
What exchange rate is used in the conversion?
The exchange rate used in the conversion is updated daily based on the market. This means the conversion value can change from one day to the next depending on international market fluctuations. The charge may appear on your card statement in dollars, being later converted to local currency based on the exchange rate applied by your bank when the statement closes. It's recommended to always verify what the conversion rate will be before confirming your purchase.
The simpler it is for the customer to understand the offer and move forward, the shorter the distance between interest and purchase.
If they charge VAT or IVA, what is that?
VAT means Value Added Tax and IVA means Impuesto de Valor Agregado. These are taxes applied in some countries, especially in the European Union and Latin America. These taxes may be charged on your product purchase and vary according to the local legislation of each country. If you receive a request to provide a VAT or IVA number during purchase, it means your country applies this type of tax on transactions. You should provide the requested number to complete the purchase.
How do I find out if I need to provide a VAT number?
You'll find out if you need to provide a VAT number during the purchase process. Mundpay's payment page will automatically request this information when needed, depending on the country where you are. If a VAT number is requested, it should be the VIES number, which is the valid code throughout the European Union. Local codes like NIF (Tax Identification Number) or NIPC are not accepted for this type of validation on Mundpay.
Every step from here exists because someone already got stuck on exactly that one. It is not excess detail, it is the detail support repeats most.
Wellington VicenteGlobal Payments Specialist
Buying from another country should not be harder than buying around the corner. Every step described here exists because the question already reached support, more than once.
Wellington VicenteGlobal Payments Specialist
In short
How does the international purchase process work: In international purchases , the Mundpay system automatically identifies the buyer's location. If the purchase is made outside Brazil, the product value is automatically converted to the local currency.
