1. Who is responsible for your data
Mundpay operates through four entities, and the controller depends on where you are:
- MUNDPAY PAGAMENTOS INTERNACIONAIS LTDA, CNPJ 55.009.285/0001-13, Av. Alfredo Balthazar da Silveira 580, Recreio dos Bandeirantes, Rio de Janeiro, Brasil. Controller for visitors from Brazil, under Law 13.709/2018 (LGPD).
- MUND USA LLC, EIN 32-0819366, 1160 Heron Sound Dr Ste 50, Apopka, FL 32703, Estados Unidos. Responsible for the United States operation.
- MUNDPAY LLC, EIN 36-5099929, 169 Madison Avenue, New York, NY 10016, Estados Unidos. Responsible for the United States operation.
- MundP Tech OÜ, Registro 17270502, Harju maakond, Tallinn, Lasnamäe linnaosa, Ruunaoja tn 3, 11415, Estônia. Controller for visitors from the European Union, under Regulation (EU) 2016/679 (GDPR).
For any request about personal data, write to help@mundpay.com.
2. What the blog collects
The blog is a content site, not the payments platform. It asks for no signup, charges nothing and receives no card data. What exists here:
- Cookie choice and theme. Stored in your browser, in local storage, and they never leave it.
- Technical access data. IP address, browser and requested page, logged by the server that delivers the site, for as long as security and operation require.
- Chat conversation. If you accept functional cookies and open the chat, what you write and the session identifier are processed by Crisp to answer you.
- Video. When you press play on an embedded video, YouTube starts processing your data; before play it runs in no-cookie mode.
Nothing here asks for your name, tax id, phone or bank details. If you open a Mundpay account, that signup is governed by the platform policy, not by this one.
3. Why we process each item
Technical access data and your cookie choice rest on the legitimate interest of keeping the site up and honouring your decision. Chat, analytics and marketing depend on your consent, which you can give, refuse and withdraw at any time without losing access to any content.
4. Who we share with
We do not sell data. The third parties involved in delivering the site are: Crisp, support chat, only with functional consent; YouTube, embedded video in no-cookie mode; Google Fonts, typography; and the hosting and CDN infrastructure that serves pages and images.
5. International transfer
Because the operation is international, data may be processed outside your country, including in the United States and the European Union, by the entities listed above and by the providers named. In those cases we rely on the safeguards required by the LGPD and the GDPR, including the providers standard contractual clauses.
6. How long we keep it
Your cookie choice lasts twelve months, then the notice asks again. Technical access logs are kept for the hosting provider retention period, for security. Chat conversations are kept for the duration of the support case and its history.
7. Your rights
You may request confirmation of processing, access, correction, anonymisation, portability and deletion of your data, withdraw consent and object to processing. In the European Union you also have the right to restriction and not to be subject to automated decision-making. Send the request to help@mundpay.com and it is answered within the term of the applicable law.
To erase what is in your browser right now, open the cookie preferences in the footer of this page, withdraw consent and, if you wish, clear site data in the browser itself.
8. How to complain
If our answer does not settle the matter, you can contact the data protection authority of your country: the ANPD in Brazil, your member state national authority in the European Union, or the competent body of your state in the United States.
9. Changes to this policy
When the text changes materially, the update date changes and the cookie notice asks for your choice again. See also the cookie policy and the terms of use.