Quick answer

At Mundpay, protecting your personal data is a priority. Our Privacy Policy was created to ensure that all information you provide is treated with security, transparency, and in compliance with applicable law. In this document, we clearly explain how Mundpay collects, stores, uses, and shares your personal data, as well as what your rights are as the owner of this information.

How do I know my personal data is protected at Mundpay?

Privacy and data protection at Mundpay

At Mundpay, protecting your personal data is a priority. Our Privacy Policy was created to ensure that all information you provide is treated with security, transparency, and in compliance with applicable law.
In this document, we clearly explain how Mundpay collects, stores, uses, and shares your personal data, as well as what your rights are as the owner of this information.

How do I manage my personal data?

You can request, at any time, actions related to your personal data, such as:

  • Confirm whether your data is being processed by Mundpay
  • Access your personal data
  • Request correction or update of data
  • Request deletion of personal data
  • Request portability of your data

To perform any of these requests, contact Mundpay's Privacy Center through our official support channel or contact Mundpay support via email help@mundpay.com

How do I request deletion of my personal data?

To request deletion of your personal data, follow the steps below:

  1. Contact Mundpay's Privacy Center.
  2. Let them know you want to delete your personal data.
  3. Send your full name and the email used for purchase or registration.
  4. Describe your request clearly and objectively.
  5. Wait for the response from the responsible team, who will contact you to process your request.

Your request will be reviewed and processed in accordance with applicable data protection regulations.

Demonstrate to people that you can help them by actually helping them.

Frank Kern Source: the author's material on Intent-Based Branding.

Attention: Deleting data vs. closing account

It is important to understand that deleting personal data is not the same as closing an account:

  • Deletion of personal dataconsists of eliminating personal information collected by Mundpay, such as name, email, and other provided data, respecting legal obligations.
  • Account closureonly deactivates access to your account, and may keep some data stored for legal or operational reasons, since an account can be reactivated in the future.

Important information

The privacy channel is exclusively for requests related to the use and protection of personal data.
For questions about purchases, refunds, product access, or contacting sellers, use Mundpay's support channels.
With these measures, Mundpay reinforces its commitment to the security, transparency, and control of your personal data.

Updated on: 11/02/2026

FAQ: Frequently asked questions on personal data protection

What is Mundpay's privacy policy?

Mundpay has a privacy policy that ensures all information provided by you is treated with security, transparency and in compliance with applicable legislation. The document clearly explains how Mundpay collects, stores, uses and shares your personal data, as well as what your rights are as the owner of this information.

How do I request access to my personal information?

You can request access to your personal information at any time by contacting Mundpay's Privacy Center through our official customer service channel or by sending an email to help@mundpay.com. The responsible team will analyze your request in accordance with applicable data protection standards.

Can I request the deletion of my personal information?

Yes. To request the deletion of your personal information, contact Mundpay's Privacy Center, state that you wish to delete your information, send your full name and the email used in the purchase or registration, clearly describe your request and wait for the responsible team's response. Your request will be analyzed and handled in accordance with data protection standards.

What is the difference between deleting personal data and closing my account?

Deleting personal data consists of eliminating the personal information collected by Mundpay, such as name and email, respecting legal obligations. Closing an account only deactivates access to your account, which may keep some data stored for legal or operational reasons, as an account can be reactivated in the future.

We see our customers as invited guests to a party, and we are the hosts. It is our job every day to make every important aspect of the customer experience a little bit better.

Jeff Bezos Source: Jeff Bezos's letters to Amazon shareholders.

Is it possible to request data portability?

Yes. Contact Mundpay's Privacy Center to request data portability. This action allows you to receive your personal information in a structured and commonly used format, making it easy to transfer the information to another service if you wish.

How do I correct or update my personal information?

You can request correction or update of your personal information by contacting Mundpay's Privacy Center through our official customer service channel or by sending an email to help@mundpay.com. Tell them which data needs to be corrected and the responsible team will make the change.

Is my information safe with Mundpay?

Yes. The security of your information is a priority for Mundpay. All sensitive data is treated with rigorous security and encryption standards, preventing unauthorized access and guaranteeing the protection of your information. Mundpay reaffirms its commitment to security, transparency and control of your personal data.

Selling abroad means answering to more than one law: the local one, GDPR in Europe and state rules in the United States. Worth checking what your page collects before someone asks.

Wellington VicenteGlobal Payments Specialist

Data protection law is not red tape against sellers, it is what makes the sale safe for both sides. Spell out on your page what you collect and why, and check it with whoever maintains the site.

Wellington VicenteGlobal Payments Specialist

In short

How do I know my personal data is protected at Mundpay: At Mundpay, protecting your personal data is a priority. Our Privacy Policy was created to ensure that all information you provide is treated with security, transparency, and in compliance with applicable law. In this document, we clearly explain how Mundpay colle