Quick answer

At Mundpay, protecting your personal data is a priority. Our Privacy Policy was created to ensure that all information you provide is treated with security, transparency, and in compliance with applicable law. In this document, we clearly explain how Mundpay collects, stores, uses, and shares your personal data, as well as what your rights are as the owner of this information.

How do I know my personal data is protected at Mundpay?

Privacy and data protection at Mundpay

At Mundpay, protecting your personal data is a priority. Our Privacy Policy was created to ensure that all information you provide is treated with security, transparency, and in compliance with applicable law.
In this document, we clearly explain how Mundpay collects, stores, uses, and shares your personal data, as well as what your rights are as the owner of this information.

How do I manage my personal data?

You can request, at any time, actions related to your personal data, such as:

  • Confirm whether your data is being processed by Mundpay
  • Access your personal data
  • Request correction or update of data
  • Request deletion of personal data
  • Request portability of your data

To perform any of these requests, contact Mundpay's Privacy Center through our official support channel or contact Mundpay support via email help@mundpay.com

How do I request deletion of my personal data?

To request deletion of your personal data, follow the steps below:

  1. Contact Mundpay's Privacy Center.
  2. Let them know you want to delete your personal data.
  3. Send your full name and the email used for purchase or registration.
  4. Describe your request clearly and objectively.
  5. Wait for the response from the responsible team, who will contact you to process your request.

Your request will be reviewed and processed in accordance with applicable data protection regulations.

Attention: Deleting data vs. closing account

It is important to understand that deleting personal data is not the same as closing an account:

  • Deletion of personal dataconsists of eliminating personal information collected by Mundpay, such as name, email, and other provided data, respecting legal obligations.
  • Account closureonly deactivates access to your account, and may keep some data stored for legal or operational reasons, since an account can be reactivated in the future.

Important information

The privacy channel is exclusively for requests related to the use and protection of personal data.
For questions about purchases, refunds, product access, or contacting sellers, use Mundpay's support channels.
With these measures, Mundpay reinforces its commitment to the security, transparency, and control of your personal data.

Updated on: 11/02/2026